Technical support and after-sales service protection plan
I will provide customers with quality technical service and after-sales service, including

1, our display system will provide users with technical advisory services, and display the technical parameters specifications of indicators, equipment configuration, feature set, the impact of environmental factors to provide a full range of assessment and the technical advice.

  2, offers a full range of technical documentation, equipment information and use and safeguard that.

     3, provide the framework and decorative body-screen mechanical design, working drawings, to assume the supervisory framework and decorative acceptance. According to body needs and the user screen, I will make screen structure and decoration of the preliminary views of both sides confirmed the structural design and construction planning, and the entire project construction supervision and inspection to ensure the quality of the project meet the design requirements.

     4, responsible for on-site display of the installation, commissioning works (or technical guidance and supervision). Site installation and debugging of the more critical aspects of the project, I will assign a number of experienced technical personnel stationed at the scene, the whole process of supervision and guidance to ensure that the installation of quality, to meet quality standards;

     5, free for user training operation, maintenance staff. As a result of system operation and maintenance of day-to-day needs of the more general professional knowledge and skills, so I will propose training programs and provide training materials, and in the field (or my company Training) training for users designated officer, the training include:

A. hands-on training

     System Profiler System ① ② ③ programming examples of operating procedures at the scene to operate internship ④

B. maintenance training

     ① inspection system components, system adjustment and maintenance of systems and components ② troubleshooting

     6, I will provide 1 year quality guarantee period.

A. the establishment of the project focused on the user file, with the Party to maintain regular contact contact hotline. In the quality assurance period, the company responsible for the maintenance of all equipment for any process, material and product quality caused by damage to the equipment or components responsible for the replacement and maintenance free.

B. In the Company of adequate spare parts inventory (of the project by 5% ~ 10% standing), the use of advanced and efficient board replacement at the scene, showing the way tank maintenance units to ensure that display continuous, reliable work.

C. the failure of equipment at any time, the user will receive notification within 24 hours to the technical support, quality assurance in the period (1 year, non-human faults) with free of all maintenance costs; in the warranty period, The Company is still responsible for the maintenance of the screen, as the case may only charge a fixed fee, such as the component costs.